What is ndis Company compliance?

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Providers who deliver supports and services under the NDIS must operate and comply with relevant Australian laws, rules and regulations. 

Not following the NDIS rules and regulations is non-compliance. This includes following the rules in the NDIS Pricing Arrangements and Pricing Limits and previous NDIS Price Guides.

Non-compliance can range from a simple mistake to criminal matters such as fraud. It can be accidental or deliberate.

There are a range of resources we use to ensure that we are doing the right thing including:

• making service agreements
• records keeping
• making claims.

Hunter Ability Solutions is responsible for ensuring that claims for payment are complete, truthful and accurate.

We review claims regularly to ensure they are compliant. 

A correct claim will show the:

• right participant
• exact support delivered and line item 
• correct rate and correct date.

As part of the NDIS compliance monitoring, we might be contacted to provide information about supports and/or services we have been paid for. 

To show our claims are correct we must maintain complete and accurate records of supports delivered to NDIS participants. These include:

• invoices
• service agreements
• other documents that can validate the claim for supports provided.

This documentation allows us to verify the quantity, type and duration of the support delivered if we are selected for a compliance review.

Just as companies are required to be NDIS compliant, support workers are also required to meet compliance standards.

These standards include:

They must meet correct educational requirements for the participants needs;

Have a current Police check;

Have a current working with children check for employment;

A valid NSW Drivers license and driving record;

A registered and road worthy motor vehicle;

Comprehensive Motor Vehicle Insurance;

Hunter Ability Solutions ensures that all of their support workers meet and exceed current compliance requirements.